Executive Overview
September 2023
As we reflect on another year of progress, I am pleased to present our latest Environmental, Social, and Governance (ESG) Report. Our mission to put the world on vacation is delivered through our commitment to responsible tourism and the broader impact we strive to make as an organization.
With operations spanning the globe, we have a broad perspective of the world’s diverse communities. This lens has deepened our sense of responsibility and commitment to the people, places, and environments that drive our mission. Beyond providing exceptional vacation experiences, we are committed to responsibly contribute to the communities where we live and work.
Our environmental strategy continues to be a vital aspect of our ESG commitment. We are making strides towards reducing our environmental footprint, understanding that the actions we take can have a meaningful impact. In 2022, we reduced our water usage by over 2,747,000 gallons compared to 2021, despite a year-over-year increase in occupancy. Simultaneously, we completed 119 energy-efficiency projects in partnership with our Homeowners’ Associations, contributing to our 35.5% reduction in GHG emissions intensity compared to our 2010 baseline. We have also expanded our renewable energy portfolio with two new solar arrays as we continue to invest in efficient and innovative solutions that provide a more sustainable future.
Our efforts also reflect our commitment to protecting and leveraging the power of nature. Through our partnership with the Arbor Day Foundation, we have planted 1,854,055 trees in areas that have been affected by wildfires and in locations of significant ecological importance.
Also central to our strategy is the advancement of diversity, equity, and inclusion within our organization and throughout our global community. We believe in the collaborative strength that is enabled through diversity, and we strive to offer a workplace where everyone, regardless of their background, can thrive and be their authentic selves. Through our Gallup-administered 2022 Associate Engagement Survey, we ranked in the 86th percentile in our industry on the inclusion question: “At work, I feel comfortable being myself”.
We also promote equity and foster an inclusive environment, recognizing the value in encouraging every associate to contribute their unique perspectives and talents. Our progress towards these commitments is anchored by effective governance. At Travel + Leisure Co., governance is overseen at the highest level by our Board of Directors and executed through three Board committees, each focused on different aspects of our ESG strategy.
Further, we require 100% of our associates to complete an annual ethics training, reinforcing our expectation that our commitment to ethical behavior is understood and demonstrated at all levels of the organization.
As the world’s leading membership and leisure travel company, we prioritize the Travel + Leisure Co. commitment to ESG. As our strategic growth continues, we look forward to the ongoing engagement of our global associates, customers, suppliers, and stakeholders in our commitment to responsible tourism.
Michael D. Brown
PRESIDENT & CHIEF EXECUTIVE OFFICER
