Executive Overview
Message From Our President & CEO
“Our purpose goes beyond vacations. We are proud of our long-standing commitment to do business responsibly - for our guests, our communities, and for the planet.
The Travel + Leisure Co. 2024 Corporate Responsibility Report highlights the aligned, impactful service of our global team.”
Reflecting on the past year, I am reminded of the extraordinary privilege we share in helping people explore the world. Our mission, to put the world on vacation, comes with our commitment to care for destinations, communities, and people around the globe. The authentic connections we foster reflect our company’s responsibility to make a meaningful difference where we work, live, and travel.
In 2024, we advanced environmental and social initiatives, strengthened community partnerships, and empowered travelers to make a positive impact. These efforts reflect our belief that the sustainable, long-term value of the company is built by considering the needs of all stakeholders.
Sustaining the Places We Love
Connecting travelers to beloved destinations is at the heart of our business, and we value the people and places we serve. In 2024, we planted 250,000 trees across the U.S., bringing restorative support to wildfire-affected regions. Beyond our previous milestone of planting two million trees with the Arbor Day Foundation, this initiative exemplifies our ongoing commitment to biodiversity and climate resilience.
We also remained steadfast in managing our operational footprint. Our reduction of annual emissions and our decrease of water usage by more than 200 million gallons compared to 2023 demonstrates how operational excellence and environmental stewardship go hand in hand.
Empowering People and Communities
Our success begins with our associates, whose collective passion and commitment bring our business to life.
In 2024, 86% of our global workforce took part in our annual Associate Engagement Survey, with 16,405 associates sharing feedback that helps us grow together. The sentiment, “At work, I feel comfortable being myself,” earned an average agreement score of 4.44 out of 5, reflecting the authentic sense of belonging that defines our culture.
Our positive impact across global communities grew through our contribution of $2.6 million to support initiatives including education for underserved youth, disaster relief efforts, and the provision of vacation experiences for deserving families.
In 2024, we launched “An Epic Way to Give Back!”- an initiative encouraging our resorts to support up to three local charities. Guests joined by purchasing a reusable bracelet that doubled as a room key and keepsake, raising $36,185 for local organizations.
Responsible Business Practices
As our company continues to evolve, robust governance remains a priority.
In 2024, we strengthened our commitment to ethics and integrity by upgrading our corporate procurement and environmental data management systems.
These automated platforms enhance visibility, streamline compliance, and foster greater engagement with data across our business. By embedding transparency and accountability into daily operations, we are enabling more informed decisions and reinforcing our culture of responsible governance.
Looking Ahead
Our achievements in 2024 strengthen our capabilities. As we look ahead and build on our momentum, refined goals are set to grow our impact and deliver more value for our stakeholders. With optimism, collaboration, and a shared purpose, we are excited to drive meaningful change together.
Thank you for your continued support and partnership.
Michael D. Brown
PRESIDENT & CHIEF EXECUTIVE OFFICER
